In order to figure out which size is best for your dog, we recommend you purchase a ball that is 1.5″ diameter and a standard size tennis ball (~2.5″ diameter) and test each one with your dog. If your dog prefers the 1.5″ diameter ball, then the iFetch will work fine. If your dog prefers the 2.5″ ball, then the iFetch Too is a better option.
Another thing to consider is the launch distance. If you intend to play with the product outdoors and launch it as far as possible, the iFetch Too is probably the best option due to its launch distance of 13 meters. It also has a rechargeable battery, unlike the iFetch, which has to either be plugged in or runs on 6 C batteries.
When deciding between the iFetch and iFetch Frenzy, consider a few factors.
Distance – If you are working with a small space, the iFetch Frenzy is a great option because the ball only rolls 6-12 feet each time. The iFetch, however, has a 9 meter setting that works well indoors. If you are looking for a further distance, the iFetch also has settings for 3 meter and 6 meter launch distances.
- Budget – The iFetch Frenzy is $89.95 and the iFetch is $199.95 whereas the iFetch Too is $399.95
- Power – The iFetch Frenzy is non-electronic and makes no noise. The iFetch requires 6 C batteries or a power cord plugged into the wall to power it on.
- Surface – The iFetch Frenzy must be used on a flat surface (indoors or outdoors). The iFetch can be used on almost any surface (indoors or outdoors).
If you are still having trouble deciding and have questions, don’t hesitate to contact us at info@goifetch.com.au and we will be happy to help you decide which product is best for you and your dog.
To learn more helpful fetch training tips for your dog, please visit our training tips page.
The iFetch Frenzy is non-electronic and does not launch balls, so you don’t have to worry about your dog getting injured from the product itself. Please be cautious when letting medium to large dogs play with the miniature iFetch tennis balls (1.5″ diameter or 40mm). Supervise to ensure your dog does not choke or swallow the balls.
provide proof of purchase, obtain a Return Merchandise Authorization (RMA) Number by contacting iFetch at info@goifetch.com.au or 1300 946 543
The warranty is void if:
- the product is taken outside Australia / New Zealand,
- the product was misused,
- or the product was not purchased from an authorized seller
iFetch’s sole obligation under this express product warranty shall be, at iFetch’s option and expense, to repair the defective product, deliver to the customer an equivalent product to replace the defective product, or if neither of the two foregoing options are reasonably available, iFetch may refund to the customer the purchase price paid for the defective product. All products that are replaced will become the property of iFetch. Replacement products may be new or reconditioned. iFetch warrants any replaced or repaired product for ninety days (90) days from shipment, or the remainder of the initial warranty period, whichever is longer. Defective products returned to iFetch must be packaged appropriately for safe shipment. It is recommended that the shipment be insured or sent by a method that provides for tracking of the package.
iFetch is not responsible for loss or damage during shipment to iFetch. The repaired or replaced item will be shipped to the customer, at iFetch’s expense, not later than thirty (30) days after iFetch receives the defective product, and iFetch will retain risk of loss or damage until the item is delivered to the customer.
WARRANTY EXCLUSIONS:
iFetch will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or resulted from:
- Failure to follow iFetch’s operation and maintenance instructions;
- Unauthorized product alteration;
- Weather conditions;
- Damage to the product caused by any animal;
- Abuse, misuse, negligent acts or omissions of the customer and/or persons under the customer’s control;
- or Acts of third parties, accident, fire, or other hazards.
To get started with the iFetch Too, you will need to charge the rechargeable internal battery before getting started. Plug the iFetch Too into the wall using the charger that comes with it. The light on the charger will turn green when it is charged and ready to go (can take anywhere from 12-18 hours to fully charge). The iFetch Too is portable once it is charged, can be unplugged and moved wherever you like. Press the power button on the back, select a distance setting (adjusting the safety switch so the red is visible in order to launch further than 9 meters) and select 3, 9 or 13 meters, or a random setting, which will randomly select a launch distance each time the ball is dropped in. Enjoy playtime!
If you’d like to order more miniature iFetch balls, head on over to our online store. The iFetch Frenzy uses miniature tennis balls that are 40mm or 1.5 inches in diameter The iFetch Too uses standard size tennis balls. The iFetch Too balls that are included with each iFetch Too measure 2.5″ in diameter, however the iFetch Too will work with any ball measuring 2.4″-2.7″ in diameter.
The iFetch Too has three launch distance settings, 10 feet, 25 feet, or 40 feet, and a fourth option for a random launch distance setting. To set the launch distance, all you have to do is press the button the back to cycle through the settings (switching the safety switch to red if you want to launch further than 10 feet). The light will turn off after 30 seconds, but the iFetch Too will remain on (in standby mode) until you drop another ball in the funnel.
Please contact us at info@goifetch.com or 1300 946 543 to obtain a Return Merchandise Authorization (RMA) number prior to sending the product back.
Send returns to:
iFetch Customer Care
RMA #_________
PO Box 6011
Frenchs Forest NSW 2086
Non-defective products returned need to be packaged appropriately for safe shipment with shipping charges prepaid. It is recommended that they be sent by a method that provides for shipment tracking. iFetch is not responsible for loss or damage during shipment to iFetch. iFetch may refuse to provide an exchange or refund for any product that is not in its original condition. If iFetch refuses to provide an exchange or refund on a product due to poor condition of the product, the customer can request iFetch ship the product back to them (shipping paid for by the customer).